Returns & Exchange

Material Nurse does not allow return for refund. If an item must be returned for any reason you will be issued a store credit or exchange based on product availability.

Only exchanges and merchandise credit will be allowed. 

Return Authorization Number (RA#) is required for all items being returned.

RA# request for any damaged items must be made within 5 days upon delivery of merchandise and all items being returned for credit must be in the original condition with its original packaging.

It is the customer's responsibility to return any and/or all merchandise to our business for exchange/credit.

Shipping and handling fees are NON-REFUNDABLE except for damaged items being returned. (Including ALL refused and unaccepted packages).

There is a 20% restocking fee on ALL RETURNING MERCHANDISE FOR CREDIT after 5 days.

Items returned after 15 days upon delivery of merchandise will not be accepted.